Where else are your cookies sold?
You can find our cookies at local coffee shops and businesses around town including:
Pikes Perk Downtown (14 S Tejon St, Colorado Springs)
Garden of the Gods Trading Post (324 Beckers Ln, Manitou Springs, CO 80829)
Colonel Mustard's Sandwich Emporium (1412 S 21st St, Colorado Springs, CO 80904)
Bloom Bar & Co. (205 W Rockrimmon Blvd A, Colorado Springs, CO 80919)
The Human Bean Woodland Park (275 US-24, Woodland Park, CO 80863)
The Human Bean Colorado Springs (3327 N Academy Blvd, Colorado Springs, CO 80917)
The Human Bean (2900 E Platte Ave, Colorado Springs, CO 80909)
Front Porch Gift Co.
Pies & Grinders (all locations)
Pikes Perk Mountain Shadows (6894 Centennial Blvd, Colorado Springs, CO 80919)
Shady Lawn Coffee Company (7601 N Union Blvd, Colorado Springs, CO 80920)
FIIZ Drinks (15 Spectrum Loop Suite 100, Colorado Springs, CO 80921)
Who are you currently partnering with in the community?
We partner with Springs Rescue Mission, giving them 10% of our profits, and the Marian House receives all of our day old cookies. For more information about them and what they do, click on "Food Project" above or go to springsrescuemission.org or https://www.ccharitiescc.org/emergency-essential-services/marian-house-nutrition-services/.
I want to send these as a gift! How do I do that?
To send cookies as a gift to someone in Colorado Springs, click on "Order Now" and then "Local Delivery". Use the recipient's information for the delivery address, phone number, and name on the order. There is a separate box for your billing address and phone number. Feel free to leave a note in the box by writing one in the comments. To send cookies as a gift to someone outside of Colorado Springs, click on "Order Now" and then "National Shipping". As with local deliveries, use the recipient's information for the shipping address and name.
Why can it take up to 90 minutes to get my cookies?
We try our best to have deliveries completed ASAP, but our average delivery is 25 minutes away from the kitchen. When you add in trying to find a house and driving back, our delivery drivers are typically gone for over an hour every time they take a delivery. And while we do our best to group deliveries together so you receive yours sooner, your order may come in while all our drivers are out. We are exploring ways to make our service faster, but are not currently able to hire more drivers and are trying to avoid cutting out other areas of town where some of our costumers live. Plus we don't freeze or refrigerate the dough, so everything is baked from scratch to make them top-notch!
Can I have Sasquatch, himself, deliver my cookies?
Absolutely! For twenty-five extra dollars, you can have the big furry guy himself deliver your cookies. Just go to our ordering page and add Sasquatch Costume Delivery to your cart! He's worth it.
Where do you deliver and do you ship?
We deliver throughout Colorado Springs. Unfortunately due to on-going delivery driver staffing issues and inflated gas prices, we are not able to deliver to Falcon, Monument, or Fountain at this time . To find out if we deliver to you, go to our ordering page and type in your address. We also ship nationally, so if you have a friend or family member out of our delivery zone, be sure to send them some love!
Should I tip my delivery driver?
Tips are certainly appreciated! Your tip goes directly to the driver who delivers your cookies. Our delivery drivers are contract workers and are paid servers wage with the delivery fee covering part of their wages and overhead costs.
What time can I expect my cookies?
While we aim to deliver all orders at the time they are requested, this isn't always possible due to the size of our delivery radius. We always try to deliver the cookies within a thirty minute window of the requested time.
What happens if I or the person I am sending cookies to isn't home or doesn't answer the door?
When we are unable to contact the customer, after ringing the doorbell, knocking on the door, and trying to call, we leave the cookies on the doorstep. We hate that we missed delivering fresh cookies right to the recipient, however, we will not issue a refund once the cookies have been delivered as we have done all we can to contact the customer.